we understand that a very significant factor in the decision of many
adventurers to climb Kilimanjaro with us is that we control everything
directly ourselves, not relying on any middlemen or local tour operators
to dilute the integrity of sometimes very sensitive and specific
information as it passes down through the chain of command.
Consequently, our climbers expect near-perfect communication between
management and our staff on the ground on Kilimanjaro, and swift and
ready access to information pertaining to all aspects to their booking.
While we believe that the nature of Mount Kilimanjaro Porters Society's (MKPS) operational
structure affords us a very great advantage in this sense, we would
however, like to caution climbers that they should please understand the
limitations of the hardware that we use on Kilimanjaro, and – more
significantly – the limitations of the cellular network provider to
supply consistent signal across the mountain. With such concerns in
mind, we would suggest that while climbers may rightly expect MKPS to
enjoy the highest standards of communication realistically available, we
regret that such are the objective limitations that lie outside our
control, that climbers should certainly not base their decision to climb
with us on the assumption that we will unfailingly be capable of
providing photographs of their climb sent in live-time direct from the
mountain on every day of their climb.
For family and friends of a climber it can be worrying to imagine them
struggling against altitude, the elements, and objective risks
associated with climbing a mountain, and to have no information or
updates about how they are faring.